Privacy

Boldly Foods Holdings Pty Limited (Boldly Foods) is committed to protecting your personal privacy. This privacy policy outlines the type of information that is collected by Boldly Foods and how we use and protect it. Please read this privacy policy carefully, as it explains your rights with regard to the type of information we collect, how we use that information, whether it is disclosed to third parties, and how it is safeguarded. The policy tells you what to do if you do not want your personal information collected and how you can change information that you have already provided to us. This policy applies only to the business information that we collect through our website. This policy does not apply to personally identifiable information submitted other than through this website.

Your Consent To This Privacy

By using our services, including our website, you agree to accept the terms of our current privacy policy as described in this document. If you do not agree with any part of this policy, please do not use our services or our website.

Collection of Personal Information

“Personally identifiable information” means any information collected by us, or third parties authorized by us, through this Website that can be used to identify you. Some examples of personally identifiable information include your name, physical address, email address, telephone number, or any other personal information that would allow someone to contact you physically or online. From time to time we may send you an email alerting you to new services, products, promotions or discount deals. You may unsubscribe from these emails by following the instructions provided on the message at the bottom.

You may be asked to provide Personal Information so that you can receive information or mailings, request customer support, make a comment or enquiry or for a variety of other reasons. When you provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this privacy policy, which includes your rights to limit our use of the Personal Information. Boldly Foods may supplement the information that you provide to us with other information we already hold or that we receive from third parties. We do this in order to manage and improve the services and products that we provide to you. We may also do this for marketing purposes in order to provide more targeted products and services to meet your needs.

Information For Marketing

If we have collected your details from an enquiry you made or because we think you may be interested in our products or services, we will hold your contact details and details of information that we send to you. The Personal Information we hold is used to communicate with you on the topics you have indicated an interest in or that we believe that you may be interested in.

Access To Your Personal Information

Boldly Foods will provide you with reasonable access to the Personal Information that we hold about you, except where doing so would contravene the National Privacy Principles. If providing this information would impose unreasonable costs on Boldly Foods, we will advise you of the reasons for this and that a reasonable charge will be imposed to obtain the information for you. If you can establish that the information about you is not accurate, complete and up to date, we will take reasonable steps to correct this information.

Your Information And Third Parties

Your Personal Information and the information which Boldly Foods gathers through the products and services that we provide to you are used by Boldly Foods for the express purpose for which it was collected. We do not provide your Personal Information to third parties to use for their own marketing purposes. Please note that we will release your Personal Information to third parties under the following circumstances:

(a) If it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required to do so by law, search warrant, subpoena or court order; or

(b) If Boldly Foods is acquired by or merged with another company, in which case Boldly Foods will notify you before information about you is transferred and becomes subject to a different privacy policy.

Further, we may use your personally identifiable information in order to contact you, communicate with you, provide you with special offers, new product or service offerings, news, or to send you information relating to our services, conduct market research, track website traffic data, or investigate complaints. We further may use your information to:

(i) improve our marketing and promotional efforts;
(ii) statistically analyze our Website usage;
(iii) improve and/or customize our content, services and offerings;
(iv) analyze and/or evaluate your personal interactions with us to enhance your and others’ experiences and our website;
(v) diagnose problems with our servers; and/or
(vi) for security purposes.

We also may share personally identifiable information you provide with unaffiliated third parties such as insurance companies, third party suppliers, payment processors or service providers, analytics services (such as Google Analytics), or data storage services. In addition, we may share personally identifiable information with other unaffiliated third parties for any of the following reasons:

(i) you request or authorize it,
(ii) to help you complete a transaction,
(iii) to comply with applicable law, a subpoena or other legal process;
(iv) to provide you with notice of goods or services of third parties that we believe may be of interest to you;
(v) as part of a purchase, transfer or sale of services or assets, including the transfer of assets in connection with a sale of any of our assets;
(vi) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf; or
(vii) the information is provided to such third parties as otherwise described in this Privacy Policy.

Security Of Information

We will take reasonable measures to safeguard your personally identifiable information or other sensitive information from unauthorized access, use, or destruction. However, please be aware that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.

As set forth in our Terms of Use, we disclaim any liability for any unauthorized access to, disclosure or damage to, interception of, theft, or loss of any data communications and/or personal information. By using the Website, you acknowledge that you understand and agree to assume these risks.

In addition, please be aware that we cannot control the policies or practices of third parties who we may disclose information to about users of our website, or third parties who perform certain functions on our behalf. In each case, any use or disclosure of information by such third parties is not governed by this Privacy Policy. Our Website may contain links to other websites, including websites of third party advertisers. This Privacy Policy only applies to information we collect through this Website. We are not responsible for the privacy notices or policies of other websites—you should read the privacy notices or policies of each website you visit before submitting any personally identifiable information.

Data Storage And Retention

Boldly Foods uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Boldly Foods. Although Boldly Foods owns the code, databases, and all rights to the Boldly Foods application, you retain all rights to your data.

We retain personal data for an extended period of time.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies may be required to use our services. We use cookies to record current session information.

We may use automated means to gather non-personal information about your computer and the way you interact with this website, including general statistical information about you, your computer or device, including IP addresses, operating systems, browsers, device settings, domains, pages viewed, visitor count, goods and services purchased, transactions, and the like. To accomplish this, we may use cookies or pixels to store and track information on our websites. Cookies are small text files downloaded onto your computer for record-keeping purposes. Cookies are used to identify your internet browser, store your user preferences, authenticate user sessions, provide services, and determine whether you have installed the software necessary to access certain material or applications on this website. “Pixels” are small strings of code that provide a method for delivering a graphic image on a webpage or other document. Pixels allow the operator of a webpage or other document, or a third party who serves the Pixel, to set, read, and modify Cookies on, and to transfer other data to, the browser used to view the webpage or other document.

Some cookies remain on your computer until you close the browser after a user session. Other “persistent” cookies remain on your computer until they are deleted.
We may use persistent cookies for authentication, tracking, analysis and advertising purposes.

You can remove cookies by following the directions in your internet browser’s help file. You can also program your computer to warn you each time a cookie is being sent, block third party cookies, or block all cookies. Please note that if you reject cookies or disable cookies in your web browser, you may not be able to use our Website.

Accuracy Of Information

Boldly Foods takes all reasonable steps to make sure that the Personal Information that we collect, use or disclose is accurate, complete and up to date. Boldly Foods may from time to time contact you to check that our information is accurate and up to date.

Complaint Handling Procedure

If you have a complaint about breaches of this privacy policy, please contact Boldly Foods at hello@boldlyfoods.com. Boldly Foods will investigate your complaint and respond to you as soon as possible.

Changes In Our Policy

Boldly Foods reserves the right to change this privacy policy at its discretion. If we decide to change our privacy policy we will post those changes on our website. We encourage you to visit the site frequently to stay informed and up to date.

Contact Details

Any questions about this privacy policy should be emailed to hello@boldlyfoods.com. 

Online Tracking

The Website does not support “Do Not Track” browser settings and we do not currently participate in any “Do Not Track” frameworks or requests. Thus, we are unable to respond to signals or other requests from you regarding the collection of your personally identifiable information.

Children Under 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features; do not register on the Website; do not make any purchases through the Website; do not use any of the interactive or public comment features of this Website; and do not provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@boldlyfoods.com and provide us sufficient detail to investigate the matter and take corrective action if necessary. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.

Your Rights

You have the right to request information from us about your information that we collect. You have the right to object to our use of your information in our direct marketing efforts. You have the right to correct or update your information. If we have your information by virtue of your consent, you have the right to withdraw consent. You have the right to request that your information not be sold.

California Privacy Rights

We submit these additional disclosures pursuant to the California Consumer Privacy Act:

1. Categories of personal information we collect: Depending on how you interact with us, we collect some or all of the following categories of information:

(i) Contact and other personal information: your name, alias, address, postal code, telephone number, email address, IP address, user ID and contact information, as well as gender and birth date, and professional information, business name, address, email address, and information about your purchase preferences;
(ii) Billing information: we do not collect any billing information at this time;
(iii) Purchase information: we do not collect any purchase information at this time;
(iv) Device information about the devices you use to access our products or services, platform information, user identification number and device location;
(v) Application and network information, including which of your applications are used, how your applications are used and the duration of use of your applications, streaming activity, download details, network carrier and country code, and browsing information;
(vi) Other information you provide to us when you participate in our various forums and submissions, as well as audio or visual information.

2. How We Collect Information From You: We collect information when you:

(i) Visit our Website and use our Service;
(ii) Engage in other activities and services that we make accessible to you.
You may provide the information to us directly when you visit the website. Furthermore, certain device and usage information is gathered automatically, and includes IP addresses, browser type, device information, internet service provider information, files viewed on the Site, your operating system, date/time information, and/or clickstream data to analyze trends and administer the Site.

3. Categories of personal information that we use and/or disclose for business purposes: The personal information that we disclose about consumers fall into the following categories, depending on which of our services you utilize:

(i) Personal information: name, address, email address, IP address, phone numbers, business name, address, age, gender, weight, height, or other protected classifications (if you participate in a survey and if such information is provided to us);
(ii) Product or service information;
(iii) Internet or network activity information;
(iv) Location data.

4. Right to Request Access to or Deletion of Personal Information: The California Consumer Privacy Act provides you with the right to request information about our collection of your personal information, and/or to access and/or delete your personal information. If you wish to request, access or have us delete your personal information, please contact us at
privacy@boldlyfoods.com. 

5. No sale of personal information: We have not sold, and do not sell your personal information.

6. We do not discriminate: We will not discriminate against you for exercising your rights under the California Consumer Privacy Act.

7. How we update our Privacy Notice: We may change or update this Privacy Notice periodically. You can view the most current version of our Privacy Notice at any time by clicking on the hyperlink labeled “Privacy” located on each page of the Website. Any such material changes will be communicated through the Website and will be applied only to information collected after the date of the change. Accordingly, we recommend that you review this Privacy Notice each time you visit the Website.

Last Updated 1st January 2023**